Privacy Policy

1. Who We Are We are IMS ENERGY. We provide solar solutions to families and businesses across Australia. We respect your privacy and are committed to protecting your personal data.

2. What Information We Collect We only collect information necessary to design your system and get it installed:

  • Personal Details: Name, address, phone number, email.

  • Property Details: Photos of your roof, meter box, and electricity bills (to calculate savings).

  • Payment Information: Required to process your deposit and final invoice.

3. How We Use Your Information We use your data to:

  • Prepare your solar quote.

  • Lodge applications for grid connection (e.g., with Evoenergy).

  • Process government rebates (STCs).

  • Schedule your installation.

4. Who We Share It With We do not sell your data. We only share your details with:

  • CEC-Accredited Installers: To complete the work on your roof.

  • Network Distributors: To get your solar connected to the grid.

  • Regulators: For electrical safety inspections and government rebate compliance.

5. Security We store your digital information securely and restrict access only to staff who need it to manage your project.

6. Contact Us If you want to know what information we hold about you or need to update your details, please contact us at:

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